Tickets for Concerts, London Theatre, Exhibitions & more | The Ticket Factory

Adding Tickets to your basket

Logging into your account

MUSIC
THEATRE & ARTS
FAMILY FRIENDLY
COMEDY
OUTDOOR EVENTS & SPECTACLES
DANCE
FILM

ACCESS
HELP
My Account

Help Home / My Account

Select Help Category

Ticket Dispatch
Making a Booking
Cancellations and refunds
Ticket Protection
At the Event
My Account
Disabled Bookings
Group Bookings
Track Order

Can't Find What You're Looking For?

We want to help you as quickly as possible. Fill in the below form with as many details as possible for a fast response.

Need Help?

Group Bookings

About Us

Careers
Buying Tickets Safely

Legal

Privacy Policy
Cookie Policy
Modern Slavery Act Transparency Statement

Secure Checkout

The Ticket Factory is a trading division of The National Exhibition Centre Ltd. Registered Office. The National Exhibition Centre Ltd Birmingham B40 1NT By using our website, you agree to our Terms & Conditions here.